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Seven digital tools changing how ad agencies work

One of the pleasures of watching Mad Men was stepping back into a world free of digital technology. Don Draper’s desk often contained nothing more than a telephone, potted plant, notepad and, of course, a whiskey glass. The few new technologies introduced are viewed with a mixture of awe and…

Tool tips with David Louie

Tool tips is a regular series where Hightail employees share their life’s most essential apps, online services and websites. Next up is UX Designer, David Louie. Working tool Prototyping is an important part of the UX toolkit. It helps in designing the ‘feel’ part of a product’s ‘look and feel’. After…

Tool tips with Pia Ramos

Tool tips is a regular series where Hightail employees share their life’s most essential apps, online services and websites. Next up is Customer Support Lead, Pia Ramos. Working tool I manage our Philippines-based support team and use HipChat every day to communicate with them by instant message. I downloaded the…