Control your inbox with notification preferences

Liana Tallarico

June 5, 2018

With nearly 10,000 unread emails currently sitting in my mailbox, I’ll be the first to admit that employees suffer from inbox overload. Hightail recognizes this issue, which is why we’ve designed a solution to help creative teams move the conversation around large, multimedia files out of email and into a software designed for managing creative reviews and approvals.

We’re excited to announce that we now offer new ways to stay on top of your creative projects and follow the conversation.

reduce-email-notifications

There are two ways to stay updated in Hightail

The first is through email notifications. I know, I know, a bit contrary to my above statement of moving the conversation out of email. But, let’s face it, email is a habit that is hard to break, especially when other business conversations are happening there. We rely on email to get the information we need (such as Hightail’s new feature announcements, like this one). Fullscreen, for example, appreciates the fact that Hightail notifications come to their inbox in real-time, so the team can follow up on next steps quickly.

In Hightail you can set your notification preferences for email at the user account level and also for the individual Spaces that you follow. You can do this by clicking on your avatar in the top right hand corner of Hightail when you are logged in.

Once you expand your account panel, select “EDIT” next to Email Notifications

Hightail User Panel

Here, you will be given the opportunity to select which Spaces you want to follow more closely by selecting “Watch all conversations,” which will send you email updates for all new comments, file uploads, follow-ups and approval requests that happen in the Space.

 

control email notifications in Hightail

If you’d prefer to spare your inbox from receiving all updates, you can limit the notifications to only send updates when you are mentioned, your approval is requested, you are assigned a follow-up or if you’re assigned a to-do. For this setting, select “Notifications that involve me.”

And finally, if you really want to limit email notifications, you can simply choose to “Ignore everything” for the particular Space, and just check in to Hightail when you want to see the Space activity.

Next, don’t forget to set your notification delivery preferences. If you need to follow up quickly, I’d suggest you opt to receive notifications immediately instead of daily.

The second way to follow the conversation, if you are on a Teams plan, is directly in your Hightail activity feed, which is accessible by clicking on the “Home” icon in the top left hand corner.

Hightail NotificationsHere, you can filter activity in several ways:

View all activity occurring on the Spaces which you follow, with updates listed in real-time and in chronological order.

Approvals which will list out the approval requests made and their current status (Pending Approval, Approved or Needs Work) for all of the Spaces that you follow.

Comments will filter to all of the comments made on the Spaces that you follow.

Follow-ups and To-Dos will display all of the next steps requested in the Spaces that you follow, regardless of who they are assigned to.

Mentions will show you the comments you’ve been mentioned in, or where you’ve mentioned someone else.

No matter how you choose to stay on top of creative projects, we’re here to help keep your ideas moving.